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MRL Healthcare improve service delivery and back-office efficiency with CallConfirmLive!

MRL Healthcare is a well-respected and vibrant company providing Homecare throughout the UK. Choosing a reliable and effective solution to replace traditional paperwork, reducing the likelihood of losing important information, along with easily accessing facts and logging observations in real time, was of paramount importance to MRL Healthcare. 

Using CM2000’s Scheduling, Mobile Workforce Solution, landline monitoring, payroll and invoicing provides them with a complete system that is easy to use, reliable and saves time and money for their Council and privately funded customers alike.

On CM2000’s Mobile Workforce Solution, Angela Hawes, MRL Healthcare’s Operations Director, explains: “For Care Workers, just going into the app to get information increases confidentiality. There’s no risk of losing sets of paperwork; plus updates, observations or messages can be noted and shared – particularly useful during weekends or at night.” 

MRL Healthcare also achieved immediate back office efficiencies by integrating CM2000’s payroll and invoicing into the package. Angela observes: “We have noticed it’s taken much less time to complete back office procedures and it has improved efficiency.” 

For a copy of the complete MRL Healthcare care study, please email us at: 

To find out how we can help improve visibility of care delivery, as well as deliver back office efficiencies, please contact us on 0121 308 3010 or email:
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